About 91³ÉÈ˵¼º½ Technology

91³ÉÈ˵¼º½ Technology is dedicated to providing a wide variety of software, services and technical support to help our customers to get the most out of their time at the University.

We are driven by our commitment to support a learning environment that allows faculty, staff and students to pursue academic and professional growth experiences. 

At 91³ÉÈ˵¼º½ Technology we strive for accessibility, functionality and security for all of our users.

We work every day to achieve our mission by soliciting user feedback and adopting current technological advancements.

Our Mission

Our mission at 91³ÉÈ˵¼º½ Technology is to deliver sustainable, secure, and innovative technology services that directly benefit the student and community-centered mission of the University.

91³ÉÈ˵¼º½ wireless access allows computers, smartphones, or other devices to connect to the Internet or communicate with one another wirelessly within a particular area. Wireless internet is available on each campus in campus buildings and most outdoor areas.

91³ÉÈ˵¼º½_Guest — 91³ÉÈ˵¼º½_Guest is a network access for guests visiting any of the 91³ÉÈ˵¼º½ campuses. To connect, simply read 91³ÉÈ˵¼º½'s applicable policies and click "Accept & Continue" to gain access to the Internet. A guest's access to 91³ÉÈ˵¼º½Net_Guest wireless network will be granted in 12-hour increments. Once 12 hours has passed, the guest will be required to return to the 91³ÉÈ˵¼º½Net_Guest splash page and click on "Accept & Continue" again.

91³ÉÈ˵¼º½ Technology is the central provider of computing resources and support for students at 91³ÉÈ˵¼º½. 91³ÉÈ˵¼º½ Technology provides technology and support to enable students to learn in a humanistic, student-centered environment with industry standard computing tools:

  • Our Learning Management System (Canvas) is designed to allow faculty to engage students with sophisticated course creation tools and robust content sharing features beyond those found in a traditional classroom.
  • Zoom web conferencing platform for live virtual instruction and meeting rooms for students.
  • Microsoft suite (M365) of industry standard productivity tools: Word, Excel, PowerPoint and Outlook
  • Powerful statistical tools (SPSS) to analyze data and solve complex real world problems.
  • Technical computing software (Mathematica) used to build neural networks, machine learning, image processing, data science and visualizations.
  • Data acquisition software (Labview) for controlling technical instruments, acquiring data, and automating data collection as used in research/science/engineering facilities across the globe.
  • Print anywhere print services (91³ÉÈ˵¼º½Print) that allows students to use copiers and printers across the three campuses to print assignments, posters, and more on demand.
  • LinkedIn Learning for on demand training for a variety of technical and non-technical subjects.

The University provides students with Internship opportunities with a number of companies in the Northern California region and internally to 91³ÉÈ˵¼º½. These internships provide an initial foundation towards future career success for students once they graduate from 91³ÉÈ˵¼º½.

Previous interns of 91³ÉÈ˵¼º½ Technology have worked with experienced IT professionals in the areas of Technology Architecture, IT Security, Project Management, Classroom Technology, Networking, Server Administration, Help Desk, and Computer Programming. Some Interns have been hired to work within 91³ÉÈ˵¼º½ Technology after graduation. Many have been hired right out of college with the experience gained from working in a professional IT operation.

91³ÉÈ˵¼º½ Technology employs highly trained and nationally certified security professions to maintain the confidentiality, integrity and accessibility of data required for students to progress their studies here at 91³ÉÈ˵¼º½ and protect the university’s information assets. We also provide cybersecurity training and awareness which gives students, faculty and staff the information needed to protect themselves on the internet.

Contact Us

Prospective students are encouraged to contact Admissions at admission@pacific.edu or 209.946.2211 for any technical issues you may be experiencing to ensure a fast and personalized resolution.

Current Students, Alumni, Faculty, Staff, and Vendors can have their issues resolved at:

91³ÉÈ˵¼º½ Technology Helpdesk (Stockton & Sacramento)

Phone: 209-946-7400
Email: helpdesk@pacific.edu
Support Hours: Monday through Friday from 8 a.m. to 5 p.m. and after-hours/weekend support desk is available via phone 24/7.

San Francisco Campus Helpdesk

Phone: 415-929-6514
Email: pchelp@pacific.edu
Support Hours: Monday through Friday from 7 a.m. to 5 p.m.
Night Clinic Support Hours: Mondays and Thursdays from 5:30 p.m. to 8 p.m.