• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer

Startup Groundwork

Resources to start and run a business

  • Home
  • Categories
  • Articles & Resources
  • Blog
You are here: Home / Categories / Reception, Call Center & Help Desk Support Services & Software

Reception, Call Center & Help Desk Support Services & Software

  • Share on Twitter
  • Share on Facebook
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Reddit
  • Share via Email

We earn revenue from affiliate links on our site. We strive to keep our site updated, so if you notice any broken links, please tell us.

In this category, we cover some of the customer focused services a company would use to provide good customer service or to help answer technical questions about their software.

Help desk and customer support software is for providing technical support and answering customer questions. It can do call routing, help tickets, chat windows and chat bots on your website, knowledge bases, etc. It can also be used internally if you have complex processes that people must follow or with service and sales technicians in the field.

Help desk outsourcing companies provide actual staffing to help you add bodies when you need them.

Reception services answer your phone for you with a real person using your business name. They are very popular among professionals with high value clients who commonly work alone but are not always available. Doctors, lawyers and accountants are big users of these.

Sign up for Startup Deals

Get the best offers and tips right in your inbox.

SUBSCRIBE
  • Share on Twitter
  • Share on Facebook
  • Share on LinkedIn
  • Share on Reddit
  • Share via Email

Revenue Disclosure: We’re upfront people, so we want to be upfront with how we make money. We make money through affiliate links and ads. How do we NOT earn money? We DON’T get paid to add companies to our categories or sell email addresses. That means no one can pay us to put them on the list in any category, move them higher up the list, or change what we say about them. We want small businesses and entrepreneurs to trust us to point them in the right direction, and we’re proud of the fact that this is a guarantee you won’t see on other websites.

Primary Sidebar

Sign up for Startup Deals

Get the best offers and tips right in your inbox.

SUBSCRIBE

Top Categories:

  • Incorporation vendors
  • Accounting vendors
  • Payroll
  • Web hosting
  • WordPress
  • Small Business Shipping
  • E-Commerce Store Options
  • Email marketing
  • CRMs,  POS systems
  • Project management,

Latest Posts

How to Calculate the Cost of Hiring a New Employee

How to Use a Payroll Service Provider to Take the Fear out of Hiring Your First Employee

A Roundup of the Current Top Website Creation Tools and Fast Prototyping Page Builders

Square Updates Pricing Plans on Square for Restaurants and Square for Retail

Top Alternatives to Quickbooks According to Reddit

The Best Affordable Email Marketing Software for Non-Profits

Tags

accouting advertising agencies alternatives analysis B2B bootstrapping business email crm domains e-commerce email email-marketing etsy free free business email google guides gusto hosting incorporation llc new entrepreneurs news non-profit payroll pricing quickbooks resource list SaaS screenshots shipping small business owners Square Startups Startup School taxes web analytics web design web hosting website builders wordPress YC

Blog Categories

  • Analysis
  • Articles
  • Guides
  • News
  • Resource list
  • Welcome

Footer

Popular Categories

  • Incorporation vendors
  • Accounting vendors
  • Payroll
  • Web hosting
  • WordPress
  • Small Business Shipping
  • E-Commerce Store Options
  • Email marketing
  • CRMs,  POS systems
  • Project management,

COMPANY

About
Privacy Policy
Subscribe
Blog
Contact

Recent

  • Email Marketing Vendor AWeber Launches a Free Plan
  • How to Calculate the Cost of Hiring a New Employee
  • How to Use a Payroll Service Provider to Take the Fear out of Hiring Your First Employee
  • A Roundup of the Current Top Website Creation Tools and Fast Prototyping Page Builders
  • Square Updates Pricing Plans on Square for Restaurants and Square for Retail

Search

Tags

accouting advertising agencies alternatives analysis B2B bootstrapping business email crm domains e-commerce email email-marketing etsy free free business email google guides gusto hosting incorporation llc new entrepreneurs news non-profit payroll pricing quickbooks resource list SaaS screenshots shipping small business owners Square Startups Startup School taxes web analytics web design web hosting website builders wordPress YC

Copyright Startup Groundwork© 2021